Mobile Application

App Details

📱Full-Stack Mobile App for Hospitality Accommodation Providers in Egypt

Revolutionizing Guest Experience & Hotel Management

DiyafaTech’s Full-Stack Hospitality Mobile App is designed to transform the way hotels, resorts, and vacation rentals engage with guests while optimizing operations. Built with the latest technology, our mobile app is an all-in-one solution that enhances direct bookings, guest communication, and on-property services—all while reducing operational costs and reliance on third-party platforms.

Whether you operate a small boutique hotel, a luxury resort, or a multi-property chain, our app offers seamless integration with your website, booking engine, and property management system (PMS) to ensure a smooth digital experience for both guests and staff.

🚀 Key Benefits

✅ Increase Direct Bookings – Reduce OTA commission costs by enabling direct, commission-free reservations through the app.
✅ Enhance Guest Experience – Offer a personalized, contactless experience from check-in to check-out.
✅ Boost Operational Efficiency – Automate key tasks like housekeeping, guest requests, and upselling services.
✅ Improve Guest Loyalty – Build repeat business with a built-in rewards program and push notifications.
✅ Generate More Revenue – Upsell services like spa treatments, dining, and excursions directly through the app.

📌 Core Features

🎟️ 1. Direct Booking & Reservation Management

• Guests can search for rooms, check availability, and book directly within the app.
• Secure payment processing integrated with major gateways.
• Syncs in real-time with your website and supported PMS for a seamless experience.

📢 2. Guest Engagement & Communication

• In-App Chat & AI Chatbot for 24/7 assistance.
• Automated messages for booking confirmations, reminders, and promotions.
• Push notifications for special offers, loyalty rewards, and hotel updates.

🍽️ 3. In-Room Dining & Service Requests

• Guests can order room service, book spa treatments, and request housekeeping directly through the app.
• Smart guest request management system that notifies staff in real-time.

💳 4. Mobile Payments & Digital Wallet

• Guests can pay for stays, add-ons, and services using credit cards, Apple Pay, Google Pay, or hotel loyalty points.
• Automated invoicing and digital receipts.

📍 5. Local Guide & Concierge Services

• Interactive city guides with recommended attractions, restaurants, and tours.
• Direct booking for airport transfers, car rentals, and excursions.
• AI-powered itinerary recommendations based on guest preferences.

🏆 6. Loyalty & Rewards Program

• Integrated guest loyalty program with point-based rewards.
• Personalized discounts and special offers for repeat guests.

🔧 7. Staff & Operations Management (For Hoteliers)

• Housekeeping & Maintenance Tracking – Staff can update room status and report issues in real-time.
• Task Automation – Assign and monitor staff responsibilities from the dashboard.
• Analytics & Reports – Gain insights into bookings, guest trends, and revenue performance.

📌 Technical Specifications

🔹 Platform: Available for iOS & Android (Fully Native & Hybrid Options)
🔹 Integration: Connects with PMS, CRM, Channel Managers, and Payment Gateways
🔹 Security: GDPR-Compliant, PCI DSS Secure Payments, Encrypted Data
🔹 Customization: White-label options for custom branding & tailored features
🔹 Multi-Language & Multi-Currency: Supports international guests

❓ Frequently Asked Questions (FAQs)

1️⃣ How does this app integrate with my existing hotel systems?

Our app seamlessly integrates with leading PMS, channel managers, and booking engines, ensuring real-time updates for reservations, room availability, and pricing.

2️⃣ Can guests make direct bookings through the app?

Yes! The app includes a fully functional booking engine, allowing guests to reserve rooms, pay securely, and receive confirmations instantly.

3️⃣ Does the app support contactless check-in and check-out?

Absolutely! Guests can upload ID documents, check in digitally, and even receive a mobile key for a frictionless arrival experience.

4️⃣ How can this app help increase revenue?

By enabling direct bookings, upselling hotel services, and engaging guests with promotions, hotels can increase revenue while reducing dependency on third-party OTAs.

5️⃣ Can guests order room service through the app?

Yes! The app includes an interactive in-room dining menu where guests can place orders directly from their smartphones, notifying the kitchen staff in real time.

6️⃣ Does the app have a loyalty program?

Yes! Hotels can set up a custom loyalty rewards system, allowing guests to earn and redeem points for future stays, services, and exclusive perks.

7️⃣ Is the app available for both iOS and Android?

Yes! The app is built for both Apple (iOS) and Android devices, ensuring maximum accessibility for guests.

8️⃣ Can the app be customized to match my hotel’s branding?

Yes! Our white-label solution ensures that the app reflects your hotel’s branding, colors, and logo for a fully personalized experience.

9️⃣ What level of security does the app provide?

We use end-to-end encryption, secure payment processing, and GDPR-compliant data handling to ensure your guests’ information is protected at all times.

🔟 Do you offer support and maintenance?

Yes! We provide technical support, regular updates, and ongoing maintenance to ensure the app runs smoothly.

💰 Pricing Plans

🔹 Basic Plan – $99/month (EGP 4950/month @ X Rate 50.00)  
✔️ Branded Mobile App (iOS & Android)
✔️ Direct Booking & Secure Payments
✔️ Basic PMS Integration
✔️ Guest Chat & Push Notifications

🔹 Pro Plan – $149/month (EGP 7450/month @ X Rate 50.00)
✔️ Everything in Basic Plan +
✔️ Room Service & Concierge Booking
✔️ Loyalty & Rewards Program
✔️ In-App Upselling Features

🔹 Enterprise Plan – Custom Pricing
✔️ Fully White-Labeled Solution
✔️ Custom Integrations (Smart Locks, CRM, Advanced Analytics)
✔️ AI-Powered Guest Assistance & Chatbots
✔️ Multi-Property Management

🚀 Get Started with DiyafaTech Mobile App Today!

📞 Call us at: (+20) 01222 11 7269
📧 Email us at: info@diyafatech.com
💻 Schedule a Free Demo & Consultation

Transform Your Accommodation’s Digital Experience – Start Today! 🚀