Online Property Management System PMS

PMS Details

Online Property Management System (PMS) for Hospitality Accommodation Providers in Egypt

A Smart, Cloud-Based PMS to Streamline Hotel Operations & Maximize Revenue

Managing a hospitality business requires efficiency, precision, and real-time coordination across multiple departments. DiyafaTech’s Online Property Management System (PMS) is a fully integrated, cloud-based solution designed to help hotels, resorts, vacation rentals, boutique properties, and serviced apartments optimize daily operations, automate tasks, and enhance guest experiences.

From reservations and front desk management to housekeeping, billing, and reporting, our PMS provides an all-in-one platform to keep your hotel running smoothly. With real-time integrations with Channel Managers, Booking Engines, and Payment Gateways, DiyafaTech PMS ensures seamless workflows, increased productivity, and higher guest satisfaction.

🌟 Key Benefits

✅ Simplify Hotel Operations – Centralize all property management functions in one place.
✅ Enhance Guest Experience – Offer smooth check-ins, personalized services, and contactless options.
✅ Eliminate Manual Errors – Automate bookings, availability updates, and billing processes.
✅ Increase Revenue – Maximize occupancy with dynamic pricing and real-time availability updates.
✅ Improve Housekeeping & Staff Coordination – Assign and track tasks with a digital dashboard.
✅ Work from Anywhere – Cloud-based system accessible from desktop, mobile, and tablet.
✅ Seamless Integrations – Sync with OTAs, Channel Managers, Booking Engines, and POS systems.

📌 Core Features

🛎️ 1. Front Desk & Reservation Management

• Real-time reservations with instant availability updates.
• Drag-and-drop room assignment for easy allocation.
• Multi-property management for hotel chains and groups.
• Automated guest check-ins/check-outs with digital registration forms.

📆 2. Booking & Channel Integration

• Direct synchronization with Booking Engine & Channel Manager to prevent overbookings.
• Seamless connection to 100+ OTAs (Booking.com, Expedia, Airbnb, Agoda, etc.).
• Manage corporate, group, and individual reservations from one dashboard.

💳 3. Billing & Payment Processing

• Generate invoices, receipts, and folios automatically.
• Secure payment processing with credit cards, Apple Pay, and bank transfers.
• Split billing for individuals, corporate guests, and group bookings.
• Multi-currency support for international guests.

🧹 4. Housekeeping & Maintenance Management

• Auto-assign room cleaning tasks to housekeeping staff.
• Track room status in real-time (Clean, Dirty, Out of Order, Under Maintenance).
• Mobile app access for housekeeping staff to update room statuses instantly.
• Automated notifications for maintenance requests and issue tracking.

📢 5. Guest CRM & Personalized Services

• Store guest preferences, history, and loyalty rewards.
• Send automated emails & SMS reminders for booking confirmations, check-ins, and promotions.
• Offer personalized experiences with VIP guest tagging and room customization options.

📈 6. Revenue & Dynamic Pricing Management

• Dynamic pricing engine adjusts rates based on demand and occupancy.
• Supports seasonal pricing, discount campaigns, and promo codes.
• Real-time analytics to track ADR (Average Daily Rate), RevPAR, and occupancy trends.

🔐 7. Security & Access Control

• Role-based access control for front desk, housekeeping, finance, and management teams.
• Secure cloud storage with GDPR-compliant data protection.
• Integration with smart locks and keyless entry systems for enhanced security.

📊 8. Performance Analytics & Reports

• Customizable dashboards to track revenue, occupancy, booking sources, and operational KPIs.
• Automated daily, weekly, and monthly reports for finance and management teams.
• Export data in PDF, Excel, and CSV formats for easy sharing.

📱 9. Mobile-Friendly & Multi-Device Access

• Access your PMS anytime, anywhere on desktop, mobile, or tablet.
• Mobile app for front desk operations, housekeeping, and real-time updates.

🌍 10. Multi-Property & Franchise Support (Enterprise Plan)

• Centralized dashboard for managing multiple locations from one platform.
• Individual property-level access and reporting.

📌 Technical Specifications

🔹 Cloud-Based: No installation required, accessible from any device.
🔹 Integration-Ready: Connects with Booking Engine, Channel Manager, POS, Accounting Software, Smart Locks.
🔹 Multi-Language & Multi-Currency Support: Ideal for international properties.
🔹 AI-Driven Pricing & Reporting: Maximizes revenue with data-driven decisions.
🔹 GDPR & PCI-Compliant: Secure guest data and payment processing.

❓ Frequently Asked Questions (FAQs)

1️⃣ What is a Property Management System (PMS) and why do I need it?

A PMS is a hotel management tool that centralizes all your daily operations, from bookings and billing to housekeeping and guest services. It eliminates manual work, reduces errors, and increases efficiency.

2️⃣ Can the PMS integrate with my Booking Engine and Channel Manager?

Yes! Our PMS fully integrates with your existing Booking Engine, Channel Manager, and other third-party systems, ensuring seamless reservations and availability updates.

3️⃣ How does the PMS handle overbookings?

Our real-time two-way synchronization with OTAs, Booking Engine, and Channel Manager prevents overbookings by ensuring availability is updated instantly across all platforms.

4️⃣ Is the PMS suitable for small boutique hotels and large hotel chains?

Yes! PMS is scalable for single-property hotels, boutique accommodations, and multi-chain hotels, with specialized features for each.

5️⃣ Can I manage multiple properties from one account?

Yes! Our Multi-Property Management feature allows you to control multiple locations under one dashboard, with separate settings and reporting for each.

6️⃣ What devices can I use to access the PMS?

DiyafaTech PMS is fully cloud-based, meaning you can access it from any device (desktop, tablet, or smartphone).

7️⃣ Is there training and support available?

Yes! We offer customer support, onboarding training, and a dedicated account manager to help you get started.

8️⃣ How much does DiyafaTech PMS cost?

Our pricing is based on property size and required features (see pricing below).

💰 Pricing Plans

🔹 Starter Plan – $49/month (EGP 2450/month @ X Rate 50.00) 
✔️ Front Desk & Reservations
✔️ Housekeeping Management
✔️ Basic PMS & Channel Manager Integration
✔️ Standard Reports & Analytics
✔️ Technical Support

🔹 Growth Plan – $99/month (EGP 4950/month @ X Rate 50.00) 
✔️ Everything in Starter Plan +
✔️ Dynamic Pricing
✔️ Advanced Guest CRM & Loyalty Program
✔️ Multi-Device Access & Mobile App
✔️ Financial & Revenue Management

🔹 Enterprise Plan – Custom Pricing
✔️ Multi-Property & Franchise Support
✔️ White-Labeled PMS Solution
✔️ Custom API Integrations
✔️ AI Demand Forecasting & Advanced Analytics
✔️ Dedicated Account Manager

📩 Get Started Today!

📞 Call us at: (+20) 01222 11 7269
📧 Email us at: info@diyafatech.com
💻 Schedule a Free Consultation!

🌟 Upgrade Your Hotel Operations with DiyafaTech PMS – Smart, Seamless, and Scalable! 🌟